Contact us
We are always happy to hear from you. Whether you have a question about sizing, shipping, returns, or simply want to share your feedback, the ShopMyTime team is here to help.
Get in Touch
The best way to reach us is via email. Our customer support team works hard to respond to all inquiries within 24 to 48 business hours.
Email: Customer@shopmytime.com
Please include your order number (if applicable) and any relevant details so we can assist you as quickly and accurately as possible.
Customer Support Hours
We are available Monday through Friday, from 9:00 AM to 6:00 PM (GMT+8).
While we do our best to reply promptly, please note that response times may vary during peak seasons, holidays, or sales events.
Business Inquiries
For wholesale opportunities, collaborations, or press-related questions, please contact us at Customer@shopmytime.com with the subject line “Partnership Inquiry.” We look forward to connecting with like-minded brands and creators.
A Note to Our Customers
At ShopMyTime, we value every message we receive. Your thoughts, suggestions, and concerns help us grow and improve, so do not hesitate to reach out. Even if you are simply writing to say hello, we would love to hear from you.
Thank you for being part of the ShopMyTime community.